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Version: 3.2.6

How to Find AWS IAM Support Role not created to manage incidents with AWS Support

Problem​

AWS provides a support center that can be used for incident notification and response, as well as technical support and customer services. Create an IAM Role to allow authorized users to manage incidents with AWS Support.

info

This security check is part of the CIS Amazon Web Services Benchmarks and is rated severity medium.

Prerequisites​

This guide assumes that you have already installed and configured Resoto to collect your AWS cloud resources.

Directions​

  1. Execute the following search command in Resoto Shell or Resoto UI:

    > search is(aws_account) with(empty, -[0:2]-> is(aws_iam_role) and name=AWSServiceRoleForSupport and role_assume_role_policy_document.Statement[*].{Effect=Allow and Principal.Service=support.amazonaws.com and Action="sts:AssumeRole"})
    ​kind=aws_account, ..., region=resoto-poweruser
    ​kind=aws_account, ..., account=poweruser-team

  2. Pipe the search command into the dump command:

    > search is(aws_account) with(empty, -[0:2]-> is(aws_iam_role) and name=AWSServiceRoleForSupport and role_assume_role_policy_document.Statement[*].{Effect=Allow and Principal.Service=support.amazonaws.com and Action="sts:AssumeRole"}) | dump
    ​reported:
    ​  id: /aws/iam/123
    ​  name: some-name
    ​  ctime: '2022-12-05T22:53:14Z'
    ​  kind: aws_account
    ​  age: 2mo28d

    The command output will list the details of all non-compliant aws_account resources.

  3. Fix detected issues by following the remediation steps:

    • Create an IAM role for managing incidents with AWS.
    note

    Please refer to the AWS IAM documentation for details.

Further Reading​